Airline Customer Service Agent - Seattle, WA Job at Pacific Aviation, Seattle, WA

VmE4NFM3bkRSYTJweG1lRnV2dzRJQ2lEcmc9PQ==
  • Pacific Aviation
  • Seattle, WA

Job Description

Hourly Pay $21.00 per hour

Join Pacific Aviation at SEA – Where Every Journey Begins with You!

Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at the Seattle - Tacoma International Airport

At Pacific Aviation, we take pride in delivering exceptional service to some of the world’s finest airlines. As a Customer Service Agent, you’ll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.

Why You’ll Love This Job:

  • Be the Face of the Airline – Welcome and assist passengers with check-in, boarding, and overall travel guidance.
  • Fast-Paced & Exciting Environment – No two days are the same at the airport!
  • Career Growth Opportunities – We are committed to growing our team members and promoting from within.
  • Diverse & Inclusive Team – We celebrate diversity and value the unique backgrounds of our employees.

Your Role in the Passenger’s Journey:

  • Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged.
  • Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation.
  • Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy.
  • Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times.
  • Team Collaboration: Work closely with your team to create a seamless airport experience for travelers.

Shifts Available (Part-Time):

4–5-hour shifts available for the following time slot:

  • 12:00 PM – 4:00 PM
  • 1:00 PM - 5:00 PM
  • Sun-Mon-Wed-Fri-Sat

Must be available to work at least 4 days per week, including weekends and holidays.

Requirements

What We’re Looking For:

  • Exceptional Customer Service Skills – You thrive in face-to-face interactions and can create a welcoming experience for all passengers.
  • Strong Attention to Detail – You ensure all travel documents, procedures, and protocols are accurate and followed.
  • Team Player Mentality – You work well with others and contribute to a positive, collaborative environment.
  • Tech-Savvy & Organized – You can quickly learn airline systems and efficiently manage tasks.
  • Professionalism & Problem-Solving Skills – You handle challenges with patience, empathy, and quick thinking.

Bilingual Preferred:

  • English + French
  • English + Japanese
  • English + Danish

Benefits

  • Hourly Pay Rate: $21.00
  • Medical, Dental, & Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Company-Provided Uniform
  • Parking Discounts
  • Paid Training
  • Referral Bonus Program
  • Cell Phone Plan Reimbursement

Ready to Take Off with Pacific Aviation? Apply Today!

If you’re ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we’d love to hear from you. Click Apply Now to start your journey with us!

Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Tags

Hourly pay, Part time, Shift work,

Similar Jobs

Rio Mar Hospitality Management

HVAC Technician Job at Rio Mar Hospitality Management

 ...Job Description Job Description Job Summary The HVAC & Refrigeration Technician is responsible for maintaining, repairing, and troubleshooting heating, ventilation, air conditioning, and refrigeration systems throughout the hotel. This includes guest rooms, kitchens... 

Dunkin' Donuts

Overnight Baker Job at Dunkin' Donuts

 ...Dunkin' Donuts - 333 Arthur Godfrey Road [Restaurant Associate / Team Member] As a Crew Member at Dunkin Donuts, you'll: Be responsible for delivering great and friendly guest experiences; Prepare and deliver all products according to Brand standards; Execute restaurant... 

Wellpath

Psychiatric Nurse Practitioner (NP) Job at Wellpath

 ...for those desperately in need, and to do your part to heal the world, one patient at a time. How you make a difference The Psychiatric Nurse Practitioner or Physician's Assistant plays a pivotal role in delivering comprehensive psychiatric care. Under the... 

Kelly Services

Entry Level Manufacturing Openings Job at Kelly Services

 ...Labeling of components, assemblies, or subassemblies\n\t Fluent English and basic Math skills are a\n\t MUST have basic computer skills\n\t Must be able to obtain composite shoes by orientation date.\n \n What happens next: \nOnce you apply and if your... 

Venezia's NY Style Pizza T&G

Driver Job at Venezia's NY Style Pizza T&G

 ...have a clean driving record to join our team as Pizza Delivery Drivers. Venezia's Pizzeria is now an ESOP! An Employee Stock Ownership...  ...Availability: - Day shift and evening shift options available. - Weekend availability is required. Location: Mesa, AZ 85209 If you...