Functions as a specialist and/or educator in various disciplines of Ophthalmology. May assist in some supervisory duties, or in the absence of the supervisor. Performs complex technical assignments which are broadly outlined, require theoretical insight and interpretation, and allow latitude for planning and modifying methods and techniques. Exercises a high degree of skill and judgment, and an understanding of the principles and methodology of a technical field. Coordinates daily activities of assigned ophthalmic technicians and develop weekly technician schedules; maintains presence on the clinical floor to ensure patient flow moves efficiently troubleshooting in all services as needed. Oversight of ophthalmic technician training program to ensure staff is performing at required skill level, including one-on-one training with technicians, development of a faculty lecture series, guidance and oversight of the technician incentive program, and collaboration with diagnostic services team on training & skill enhancement opportunities. Performs as an ophthalmic technician and can float to cover any specialty service during staffing shortages. Chairs bi-monthly technician team meetings and attends departmental meetings to address tech related items. Works with Faculty Practice Manager to assess/analyze technician supply and demand. Provides regular weekly feedback to Faculty Practice Manager about staffing concerns, performance issues, and opportunities for organizational improvements. Assists with recruitment and hiring process for ophthalmic technicians and provides input regarding performance evaluations. Keeps certification up to date and stays abreast of current trends and developments in ophthalmic technical field. Qualifications include Bachelor's degree and 3 years of relevant experience with COA certification; or 5 years of relevant experience and COA certification, or an equivalent combination of education and experience with COA certification. Preferred COT certification.
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