Call Center Representative Job at Arizona Staffing, Tempe, AZ

VjYwMFI3ekNRS3VzekdlRXVmby9LaTJQcVE9PQ==
  • Arizona Staffing
  • Tempe, AZ

Job Description

Call Center Representative

Insight Global is hiring Call Center Representatives for our client, who is a global crypto and Web3 platform. Our client is setting up operations for a new contact center in Tempe, AZ, where these individuals will serve as a frontline support for credit card customers via phone, chat, and email. These individuals will handle inquiries, resolve issues, and ensure a seamless client experience in a fast-paced contact center environment. The ideal candidate will be available to work either 2nd or 3rd shift with weekend and holiday availability. The responsibilities for this role include, but are not limited to:

  • Respond to customer inquiries with professionalism and accuracy
  • Recommend solutions and document interactions
  • Escalate complex issues appropriately
  • Stay updated on policies and procedures
  • Ensure compliance with regulations
  • Maintain excellent attendance and shift adherence
  • Communicate clearly and empathetically
  • Embrace feedback and multitask effectively

The hourly pay for this position is $30/hr. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements:

  • High School Diploma, GED, or equivalent required.
  • Minimum 5 years of customer/client service experience, in a contact center or financial services.
  • Credit card support experience.
  • Experience in the banking or financial industry.
  • 5+ years of client service experience.
  • Associate Degree or higher.
Arizona Staffing

Job Tags

Hourly pay, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Olaro

Travel Neuro Epilepsy Monitoring RN (Telemetry) Job at Olaro

Job Description Olaro is seeking a travel nurse RN Med Surg for a travel nursing job in Phoenix, Arizona. Job Description & Requirements ~ Specialty: Med Surg ~ Discipline: RN ~ Start Date: 01/12/2026~ Duration: 13 weeks ~36 hours per week ~ Shift: ...

Loreal

Medical Communication Specialist - CeraVe Job at Loreal

 ...been searching for. A Day in the Life As the Medical Communications Specialist you will report to the Head of Medical Communications and...  ...working environment. Enjoy Two WFH days a week On-site gym / Health & Well-being programs Corporate discounts available... 

Revolution Learning

Business & Innovation Coach Job at Revolution Learning

 ...Position Title: Business Professor Institution: Advance School of Business Location: Manhattan Campus Commitment: Mondays 10:00 AM - 5:00 PM About Advance School of Business: Advance School of Business is committed to cultivating future business... 

US Swim School Association

Call Center Representative Job at US Swim School Association

 ...British Swim School Bay Area Call Center Representative Status: Part-time, Non-Exempt, potential to become full-time Location: Remote...  ...Weekends as needed ~ Remote Flexible work from home options available. Compensation: $20.00 per hour Working... 

Matthews International Corporation

Graphic/Web Designer Job at Matthews International Corporation

 ...POSITION SUMMARY The Graphic/Web Designer supports our Memorialization business as part of our Marketing Communications team. The role...  ...days per week. This role will produce high-impact print and digital assets supporting B2B marketing programs. Primarily focused on...