Customer Service Representative (temp-to-perm) Job at Blue Chip Staffing, Birdsboro, PA

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  • Blue Chip Staffing
  • Birdsboro, PA

Job Description

Job Description

Job Description

Our client, a leading cable company, is seeking a Customer Service Representative (temp-to-perm) to join its team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Schedule and Structure:

  • Second shift (10:30 AM – 7:00 PM)
  • Rotating schedules with Sunday + one weekday or Saturday off
  • Hybrid model: 50% remote, 50% in-office
  • Flexible selection of in-office days

Responsibilities:

  • Handle customer inquiries and complaints
  • Speaks with new and existing customers for the purpose of processing service orders, service quality, or inquiries concerning programming, customer premise equipment and account matters
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Have a basic working knowledge of the geographic area of the cable company division
  • Possess basic office skills
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description

Blue Chip Staffing LLC is a premier family-owned nationwide staffing agency, dedicated to connecting top-tier talent with exceptional opportunities. Our founder, who began his career at Robert Half, leveraged his expertise to build a company rooted in delivering outstanding staffing solutions tailored to client needs.

Our agency proudly serves clients nationwide, providing comprehensive staffing solutions across all 50 states. While we have a strong presence in key regions, our commitment extends far beyond individual locations. Our talented team is dedicated to supporting businesses across the country, offering a personalized and results-driven approach to recruitment that ensures success on every level.

Company Description

Blue Chip Staffing LLC is a premier family-owned nationwide staffing agency, dedicated to connecting top-tier talent with exceptional opportunities. Our founder, who began his career at Robert Half, leveraged his expertise to build a company rooted in delivering outstanding staffing solutions tailored to client needs.\r\n\r\nOur agency proudly serves clients nationwide, providing comprehensive staffing solutions across all 50 states. While we have a strong presence in key regions, our commitment extends far beyond individual locations. Our talented team is dedicated to supporting businesses across the country, offering a personalized and results-driven approach to recruitment that ensures success on every level.

Job Tags

Permanent employment, Temporary work, Work at office, Remote work, Flexible hours, Sunday, Saturday, Afternoon shift, Weekday work,

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