Benefits:
Competitive salary
Flexible schedule
Opportunity for advancement
Training & development
Job Summary The mobile grooming dispatcher is responsible for arranging and selling mobile grooming services to Pet Parents in the Marietta, Ga area. This includes taking calls from potential customers, booking appointments, and ensuring the appropriate services by highlighting convenience, one-on-one services, cage-free environments, and easy booking, and ensure the smooth operation of daily tasks. Involves assigning groomers to customer locations based on availability and proximity, maintaining accurate records, and resolving scheduling issues that arise.
Benefits
Competitive pay
Paid ongoing training, Aussie Pet Mobile training, and mentorship opportunities
Employee recognition through company events, swag, and additional incentives
Career growth opportunities
Responsibilities
Serve as the operational core of a mobile pet grooming company
Align with vision of a premium service for pets and Pet Parents, and a strong experience employees
Lead customer service: Handle incoming calls, collect pet information, comfortable upselling services as appropriate, schedule appointments, and address customer inquiries regarding mobile grooming services.
Appointment Scheduling: Use modern, built-for-fit mobile grooming scheduling software to efficiently book appointments based on customer availability, groomer schedules, and geographical location.
Communication with Groomers: Relay appointment details, special requests, and updates to groomers clearly and promptly. Input on processes, policies, and groomer morale, hiring, and performance feedback
Data Management: Maintain accurate customer records, including pet information, contact details, and grooming history.
Minor Route Optimization: Plan efficient daily routes for groomers, minimizing travel time and maximizing productivity.
Qualifications
Exceptional communication and interpersonal skills to interact effectively with customers and groomers.
Knowledge of dogs and love of animals strongly preferred
Strong organizational and time-management abilities to handle schedules.
Customer service orientation with the ability to resolve inquiries and problems promptly.
Comfort with asking for recurring appointments and upselling services as appropriate
Awards and Recognition
Entrepreneur's 2024 Franchise 500: “Best of the Best” Franchises
Top 500 Franchises on Entrepreneur’s 2024 Franchise 500
At Aussie Pet Mobile, working here isn’t just a job—it’s a community where we come together for the love of pets.
This is a remote position.
The positions on this website, unless otherwise indicated, are posted by Aussie Met Mobile® franchisees. Aussie Pet Mobile® franchises are independently owned and operated businesses and if you accept a position with a Aussie Pet Mobile® franchisee, you are employed by that franchisee, and not by franchisor HFC Aussie Pet Mobile, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Aussie Pet Mobile LLC and its parents and affiliates have no input or involvement in such matters. HFC Aussie Pet Mobile LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Aussie Pet Mobile® franchisee posting the position.
If you do not see a position available at your local Aussie Pet Mobile, you can contact our local business owners directly. See our list of locations here:
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