The Fraud Investigator role within the Fraud Investigations Departments at Huntington National Bank is responsible for investigating various types of more complex suspicious activity to determine fraud exposure to the bank. Utilizing multiple systems, tools and investigative techniques including conducting informational and admission seeking interviews to gather relevant data to assess the level of risk to the bank. Maintain accurate, complete, and detailed fraud case records within the case management system for trend and link analysis and for building comprehensive cases for presentment to law enforcement. The Fraud Investigator is also responsible for filing accurate, complete and timely Suspicious Activity Reports (SARs), identifying and escalating fraud trends, mitigating losses to the bank, communicating and assisting law enforcement. Types of case investigations conducted include Check, Electronic and Identity Theft Fraud. Duties and Responsibilities: Investigate referrals of suspicious activity related to potential external fraud and financial crimes. Understand all types of financial transactions and related rules and statutes. Utilize multiple bank systems to assist with analysis of suspicious activity. Responsible for timely and complete documentation of investigative activity in the designated case management system, the collection and compilation of relevant evidence to support the case, and the filing of well-constructed, complete, and accurate Suspicious Activity Reports (SARs) on applicable cases. Maintain subject matter expertise and ensure work completed adheres to applicable regulations, policies, and procedures. Evaluate and conduct Loss and Risk Mitigation efforts. Work independently as part of a team. Act as a liaison to local, state, and federal law enforcement on matters relating to fraudulent, illegal activity. Work with internal and external partners to identify and communicate organized crime or fraud trends. Communicates significant issues to management and makes recommendations when weaknesses are identified. Performs other duties as assigned. Basic Qualifications: High school Diploma. 1 year experience in investigations that includes work with financial crimes related to Check Fraud, Electronic Fraud, and/or Identity Theft. Minimum of 2 years of professional experience working in fraud, compliance, risk, or financial investigations. Preferred Qualifications: Strong proficiency with various Microsoft Office programs including Excel. Strong written and verbal communication skills. Strong organizational and time management skills. Ability to multitask, maintain variable workloads and follow established timeframes. Bachelor’s Degree (Business, Criminal Justice, Legal, or Communications preferred). Experience in investigations that includes work with financial crimes related to Check Fraud, Electronic Fraud, Elder Financial Exploitation and/or Identity Theft. Comprehensive knowledge of banking regulations and Suspicious Activity Reporting requirements. Certified Fraud Examiner (CFE), Certified Forensic Investigator (CFI), Certified Anti-Money Laundering Specialist (CAMS), Certified Financial Crimes Specialist (CFCI). Experience with ActOne, Lexis Nexis, OneNote, Excel, Word.
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