Job Description

Position Description:

This position is responsible for timely, accurate, and efficient processing, existing account maintenance, incoming and outgoing correspondence and transfers, and other account requests. This position must fulfill regulatory and internal obligations as well as all deadlines.

Perform loan servicing functions for the Commercial Mortgage and Real Estate business unit of Ameritas Investment Partners with a focus towards tax, insurance, and UCC renewal monitoring, escrow disbursements, and asset surveillance functions in accordance with policies, procedures, and contractual obligations.

Position Location:

• This is a hybrid role working partially in-office (Cincinnati, OH or Lincoln, NE) and partially from home. 

What you do:

• Monitor and review to ensure that real estate taxes are paid.
• Monitor and review insurance for timely renewals and compliance. 
• Monitor and track delinquent taxes and delinquent insurance renewals with Correspondents.
• Follow up on any non-compliant insurance in a timely manner.
• Monitor and review UCC continuations.
• Participate in the annual operating statement and inspection review process for loans assigned by Manager by performing analysis of annual operating statements, rent rolls and inspection reports. Add appropriate data to the portfolio management system. Follow up with management regarding issues documented by inspections or operating statements. As needed, provide written rationale and recommendations for loans to be added to or removed from portfolio monitoring reports.
• Review, recommend for approval, and process loss claims and reserve/holdback disbursement requests ensuring all proper documentation is received and related work is complete in collaboration with the Correspondent.
• Perform post-closing setup functions on newly funded loans. Onboarding loans into the portfolio management system. Ensure that all legal documents are saved appropriately on electronic loan files. Track the receipt of legal loan documents with Lender’s closing counsel and file in the electronic loan files. Update the Legal Document Tracking Report as needed. Perform quality control on electronic loan file set up. Monitor receipt of post-closing items and completion of promise letter items. Manage the return of the borrower’s good faith deposit.
• Update loan servicing system in accordance with applicable procedures for above Essential Functions.

What you bring:

• Associate degree or equivalent combination of education and experience required.
• Bachelor’s degree in business, real estate, finance, economics, or related areas desired.
• 2 years prior experience in the investment, insurance, or financial services industries desired.
• Previous loan servicing, title company, or property insurance knowledge desired. 
• Intermediate to strong working knowledge of Microsoft Office product including Excel required.
• Strong written and oral communication, reasoning, analytical, and time management skills required. 
• Demonstrated ability to operate independently and execute independent judgment required.

What we offer:

A meaningful mission. Great benefits. A vibrant culture 

Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life.

At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:  

Ameritas Benefits

For your money:  

• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.

For your time:  

• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).

For your health and well-being:  

• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).

For your professional growth:

• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.

For your community:

• Matching donations program.
• Paid volunteer time– 8 hours per month.

For your family:  

• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

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