Managed Services Engineer Job at iO Associates, Aurora, CO

VmFrN1RiM0JUNmlweG1lT3Z2czdMaStFcVE9PQ==
  • iO Associates
  • Aurora, CO

Job Description

iO Associates are currently partnered with a fast-growing MSP known for their top-tier IT support and close client relationships. They are currently seeking a Network Infrastructure Engineer who will be responsible for providing advanced technical support and maintenance for client IT infrastructure. This includes answering tickets, managing endpoints, troubleshooting complex systems, and ensuring optimal network and application performance. This role involves designing, implementing, and monitoring IT solutions while spearheading high-level projects and resolving critical issues. Key accountability areas include:

  • Ensuring seamless operation and reliability of managed client IT systems
  • Promptly resolving technical issues and meeting Service Level Agreements (SLAs)
  • Support and configure network infrastructure, including firewalls, switches, VLANs, routing, and wireless systems
  • Implement and maintain VoIP and structured cabling solutions
  • Manage Microsoft 365 environments, including Endpoint Manager (Intune), Active Directory, and security configurations
  • Ensure efficient backup solutions and disaster recovery procedures
  • Work with vendors for expedited troubleshooting and resolution of hardware/software issues
Qualifications & Experience
  • Degree (or comparable work experience) in Computer Science, Computer Engineering, or related field (Associate's preferred)
  • Strong networking experience: Firewall, Switches, Routing, VLANs, Wireless, and VoIP
  • Expertise with Microsoft 365, Active Directory, and Endpoint Manager (Intune)
  • Advanced understanding of operating systems, business applications, and network security
  • Experience with ticketing systems, RMM tools, and remote IT support platforms
  • Professional IT certifications such as Microsoft MCP, MCSA, MCSE, CompTIA, ITIL, or equivalent (preferred)
  • Excellent communication, collaboration, and leadership skills
What We Offer
  • Competitive salary with performance-based incentives
  • Health, dental, and vision insurance
  • Company-paid life insurance and disability coverage
  • 401(k) with company match
  • Paid vacation and holidays
  • Flexible hybrid work options
  • Ongoing training and certification support
This role is on a hybrid schedule in Denver, CO. Open to U.S. Citizens and Greencard Holders. iO Associates

Job Tags

Holiday work, Work experience placement, Remote job, Flexible hours,

Similar Jobs

Crew Life at Sea

Head Chef (River Cruise) Job at Crew Life at Sea

 ...Job Description: Must have completed apprenticeship as a Chef in a hotel and/or restaurant and/or cruise ship industry; Must have Computer skills: iOS, Windows, Microsoft Office (Word, Excel), Outlook, Stock Control System; At least ten (10) years of... 

VANTA PARTNERS Inc

Full Stack Engineer Job at VANTA PARTNERS Inc

 ...Senior Full Stack Software Engineer Location: DUMBO Employment Type: Full-Time Department: Engineering About Us...  ...spans various sectors, including large enterprises, legal firms, non-profits, and governmental bodies. Backed by industry-leading investors... 

Modern Pet

Dog Trainer Job at Modern Pet

 ...Charlotte is hiring a responsible, driven, and team-oriented dog trainer. As the Dog Trainer, you will follow positive training philosophies. You will be responsible for brand consistency, delivering all program offerings and maintaining operational standards within the... 

SAGE Dining Services, Inc.

Assistant Food Service Director - Beautiful Boarding School Job at SAGE Dining Services, Inc.

 ...SAGE Dining Services is seeking Assistant Food Service Director - Beautiful Boarding School. Working for SAGE means being part of a community. Youd work alongside creative, enthusiastic Team Members who share your passion for culinary excellence. Food Service, Director... 

SharkNinja

Advanced Development Opportunities at SharkNinja Job at SharkNinja

 ...About Us SharkNinja is a global product design and technology company, with a...  ...ll Bring We are open to talent at all levels! Whether you have a few years of experience...  ...level technical qualification, ideally in Industrial Design, Mechanical Engineering or...