Job Description
MISSION STATEMENT
Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.
POSITION OVERVIEW
The Regional Property Manager may be based out of our residential community located in Bronx, NY. Has extensive experience managing multiple complex tax credit/affordable (LIHTC) communities in the not-for-profit property management organizations. The success of the company is dependent upon the satisfaction of our residents. Our devoted staff maintains direct involvement in managing each of our properties and tending to their needs. Responsible for all operational and financial aspects of an assigned portfolio of properties, ensuring that they are in compliance with applicable regulations. Responsible for managing the apartment communities to achieve maximum pre-determined marketing and financial results. Implements Company policies in leasing, accounting, maintenance, resident relations and management reports. Hires, trains, supervises and motivates on-site personnel.
KEY ESSENTIAL FUNCTIONS
Oversees property operations within the assigned portfolio to ensure corporate policies and procedures are followed and enforced.
Oversees all assigned staff and works collaboratively with finance operations to assure a smooth working operation.
Ensures a safe, healthy and accident-free work environment by implementing company policy and procedures in compliance with local, state and federal rules and regulations.
Monthly inspection of property cleanliness with site report.
Semi-Annual walk-throughs with Asset Manager to inspect building systems and advise VP of capital needs per property.
Provides back up and support to Community Managers and Field Supervisors.
Communicates regularly with the leadership and keeps leadership informed on industry and property portfolio needs, trends, and updates.
Provides direction on a propertys marketing strategy to generate rentals or rent increases.
Meet Budget Objectives (Maximize Revenue).
Collection of Budgeted Income.
Maximize gross rent.
Minimize vacant and delinquent rent loss.
Maximize miscellaneous income items.
Maximize Revenue Collections.
Drives expedient unit backfill region-wide.
Ensures vacant units are turned around and rented within 15 days.
Tracks and trends weekly corrective action report and status on all units vacant over 30 days.
Ensures Rent Revenue for commercial and residence is at 95% and develops/implements change management plans to improve poor performing portfolios/staff.
Responsible for collaboratively tracking Account Receivable and providing accurate weekly A/R report with Corrective Action measures and progress updates to VP.
Ensure portfolio is actively increasing rents, as per regulatory agreements and rent guidelines, and presenting rent revenue increase plans for areas of application/regulatory request needs.
Responsible for ensuring all delinquencies are being addressed (tenant, subsidy, commercial, etc.) and implementing corrective action plans for poor performers.
Control Expenditures.
Plan, schedule and control expenditures in order to obtain products and services at minimum cost.
Review and approve purchase and payables.
Schedule and approve vendor services.
Collaborate with finance to ensure vendor management (balances under 90 days owed).
Marketing.
Perform Market and Product Analysis.
Ensure marketing is in accordance with regulation and local law.
Manage Yardi RentCafe communications and content appropriateness.
Assist VP in the development of strategic marketing plans.
Ensure all Waitlists are kept in Yardi, managed according to regulation, are reviewed regularly, and are utilized in vacancy backfill.
Ensure application for housing meetings portfolio needs and is reviewed/updated annually.
Supervisory Responsibilities
Directly supervises all Community Managers and Field Supervisors of assigned region.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Develop and maintain an annual and monthly calendar of deadlines/duties for all staff and ensure staff adherence with all assigned tasks.
Review and ensure all staff reporting is accurate and completed timely.
Ensure compliance with applicable property programs such as Project Based Section 8, HOME and/or Tax Credit (LIHTC).
Work in partnership with Compliance Department to ensure compliance issues (8823s) are addressed in a timely manner by staff, and coordinate with Legal when identified as a concern.
Ensures the necessary paperwork and files are updated going forward (certifications & re-certifications).
Ensures all regulatory certifications, filings and registrations are maintained as per regulation and local and state law.
Recommends and tracks all legal interventions, notices and proceedings with legal action when necessary.
Prepares timely weekly, monthly, quarterly and annual reports, internal and external.
All other duties assigned.
REQUIREMENTS
Bachelors in related profession, masters preferred.
Must have Yardi experience.
Must have LIHTC, PVB, HOME, Mitchell Lama and Section 8 experience.
Must be able to work assigned hours as scheduled and be on call 24/7.
Must be able to work in a fast-paced, quality-driven environment.
Must be able to maintain confidentiality.
Must be able to complete tasks in a timely manner.
Must be able to meet assigned deadlines.
Familiarity with clerical practices, office procedures, and automated equipment.
5 years affordable housing supervisory experience.
Must have experience managing multiple complex housing portfolios.
Bilingual preferred.
WHY JOIN US?
Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.
As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.
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Job Tags
Holiday work, Local area,