Job Description

JOB SUMMARY

Monday-Friday 8am-5pm

Location: Willingboro, NJ; Chicago, IL; Denton, TX

We are seeking a skilled Salesforce Developer to join our team and help drive the customization, implementation, and optimization of our new global Salesforce platform. The ideal candidate will possess a strong technical background in Salesforce development, with a focus on building and enhancing custom features to meet the needs of our users. As a Salesforce Developer, you will work closely with cross-functional teams, including business analysts, project managers, and other developers, to deliver scalable solutions that improve business efficiency and streamline operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop Custom Solutions: Design, develop, and deploy customized Salesforce solutions using Apex, Visualforce, and Lightning Components to support key business functions.
• Integration Management: Integrate Salesforce with other systems using REST/SOAP APIs, ensuring data consistency and seamless data flow across applications.
• Salesforce AppExchange: Suggest ways to optimize the use of 3rd party applications to enhance the go to market sales activities and processes adjacent to the core Salesforce platform.
• System Optimization: Identify and implement solutions to improve system performance, data integrity, and overall user experience.
• Collaboration: Work collaboratively with cross-functional teams to gather requirements, provide technical insights, and ensure alignment of Salesforce capabilities with business needs.
• Testing & Quality Assurance: Conduct unit testing, debugging, and validation of Salesforce solutions to ensure they meet quality standards before deployment.
• Documentation & Training: Document system architecture, design changes, and user instructions. Assist in training end-users and providing ongoing technical support as needed.
• Stay Updated: Keep up-to-date with Salesforce releases and new features, recommending improvements to the existing Salesforce environment based on evolving best practices.
• Technology Alignment: Ensure IT systems, CRM tools, and other sales-related platforms are optimized for performance and integrated seamlessly across teams.

These may be modified from time to time; other duties may be assigned.

QUALIFICATIONS

• Technical Expertise: Solid understanding of IT systems, software development, and sales-related technology infrastructure (e.g., CRM systems).
• Project Management Skills: Proven ability to manage complex projects, prioritize tasks, and meet deadlines in a fast-paced environment.
• Leadership: Demonstrated experience leading cross-functional teams and managing relationships with senior stakeholders.
• Communication Skills: Strong verbal and written communication skills, with the ability to present technical information to non-technical audiences.
• Certifications: PMP, Agile, or other relevant project management certifications are a plus.

KNOWLEDGE & SKILLS REQUIRED

• Ability to solve complex problems
• Ability to quickly learn new tools and processes
• Attention to detail
• Ability to work effectively with little or no supervision
• Strong written and verbal communication skills
• Goal oriented project management skills

PREFERRED SKILLS

• Sales Operations Knowledge: Familiarity with sales processes, including CRM and sales pipeline management tools, to align IT solutions effectively.
• Change Management: Experience managing organizational change, especially when implementing new technologies or workflows.
• Budget Management: Proficiency in managing budgets and understanding financial impact related to project investments.
• CPQ/Rev Cloud administration experience
• Genesys/CTI/pure cloud/omni integration, and API integration experience

EDUCATION & EXPERIENCE

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Experience : 3-5 years of Salesforce development experience with proven expertise in Apex, Visualforce, and Lightning Component Framework.
• Certifications: Salesforce Platform Developer I certification is required; Platform Developer II is a plus.
• Technical Skills:
• Proficient in Salesforce platform development with strong understanding of Salesforce best practices and design patterns.
• Experience with Salesforce declarative development tools like Process Builder, Flows, and custom objects.
• Familiarity with REST and SOAP APIs, and experience in integrating Salesforce with external systems.
• Knowledge of SOQL and SOSL for efficient data manipulation within Salesforce.
• Experience with CI/CD tools and version control (Git, Jenkins) is a plus.
• Soft Skills:
• Strong problem-solving skills and the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills with a customer-oriented approach.
• Ability to work both independently and collaboratively within a team.

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