Job Description

Job Description

Job Description

Skin Clique is a nationwide leader in personalized, in-home aesthetic care, offering expert treatments from board-certified providers. Through comprehensive skin evaluations and long-term treatment plans, Skin Clique integrates skin health into the broader health conversation. As the only practice with a certified curriculum for in-home aesthetic medicine, we prioritize expert care and overall skin health to deliver medical-grade results directly to patients. This innovative approach positions Skin Clique at the forefront of delivering high-quality aesthetic services as an essential part of overall wellness.

About Skin Clique

Skin Clique transforms access to aesthetic and wellness care through a national network of advanced practice providers who deliver high-quality, community-based services. The Social Media Support Specialist serves as an extension of our marketing and provider support teams – helping providers strengthen their digital presence, drive patient engagement, and contribute to local and national brand growth.

This role is designed for individuals who are proactive, resourceful, and comfortable operating in a fast-paced, startup-style environment.

Role Overview

The Social Media Support Specialist manages daily social operations across provider-level channels – ensuring consistent publishing, meaningful community engagement, and actionable performance insights. This role supports providers by executing best-in-class social media management that fuels audience growth and enhances brand trust.

What You'll Do

Content Scheduling & Publishing

• Schedule daily posts, stories, and reels.

• Update ShopMy links and ensure accuracy in publishing workflows.

• Track light analytics (reach, saves, link clicks) and optimize posting cadence.

Community Engagement

• Monitor and respond to comments, DMs, mentions, and tags with fast, brand-aligned communication.

• Surface emerging trends, provider concerns, or brand reputation risks to the marketing team.

• Post in local Facebook groups and community forums to drive awareness and patient volume.

Analytics & Reporting

• Build and maintain dashboards tracking key social metrics (reach, engagement, growth, impressions).

• Deliver weekly and monthly performance summaries with insights and optimization recommendations.

• Partner with the Skin Clique team to translate insights into playbooks, templates, and scalable strategies.

Practice Growth & Brand Support

• Engage with influencer accounts, partners, and brand collaborators to support resharing and earned growth.

• Track ShopMy affiliate links and influencer performance.

• Flag collaboration opportunities or content trends that align with our growth priorities.

What Success Looks Like

• 95%+ on-time publishing rate

• <12-hour average response time for DMs and comment engagement

• 5–10% month-over-month engagement growth across assigned accounts

• Weekly analytics reports delivered with actionable insights

• Smooth partnership with providers – removing administrative burden and elevating social presence

• Proactive identification of opportunities, patterns, or risks without requiring direction

What You Bring

• 2+ years of hands-on social media management experience (beauty, aesthetics, or wellness preferred)

• Strong proficiency with Meta Business Suite, Canva, and social analytics tools

• Exceptional written communication skills and ability to match brand tone

• High attention to detail, strong organizational skills, and reliability in meeting deadlines

• A "figure it out" mindset – proactive, resourceful, and able to work autonomously

• Comfort supporting multiple stakeholders and managing several accounts at once

Structure & Details

• Type: Independent Contractor (1099)

• Hours: Full-time, 40 hr/week (Monday–Friday 8:30 a.m.–5:00 p.m. ET)

• Compensation: Competitive hourly rate, commensurate with experience

We are committed to being an equal opportunity employer and deeply value diversity. We strive to create a welcoming and inclusive environment where all employees feel respected and supported.

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