The Bureau of Motor Vehicles (BMV) has, over the last 2 years, undertaken a complete modernization of its digital driver licensing system. The system is expected to go-live in 2026. To ensure successful implementation, the Bureau and its Information Services require assistance in capturing system documentation. Documentation must be complete by the end of 2025 to ensure staff training can be accomplished before the implementation date.
The Technical Writer II will assist the Information Services (IT) Division in creating comprehensive technical documents designed for an IT audience. This documentation will outline the key features of the modernized driver licensing application, as well as the associated processes and procedures within the IS department. Topics will include, but are not limited to, system architecture and external integrations, REST API configurations, batch processing workflows, point-of-sale integration, data management strategies, and roles and permissions.
Top Skills:
3-10 yrs of Technical Writing experience
Training experience
Experience creating digital presentations
Demonstrated success in writing for an IT developer/network/data audience required (as opposed to business audience)
Technical writing for government IT audience preferred.
Experience using MS Office products, PDF's, Visio, Adobe Pro, GitHub, and Jira.
Years of Relevant Experience: 3 to 10 years.
Preferred Education: 4-year college degree or equivalent technical study
Role Description:
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