Dispatch Call Center Agent- Overnight Job at Leading Edge Connections, Tampa, FL

VmFvK1RMakJScTZxeFdXTnZQMCtLQ3lIb3c9PQ==
  • Leading Edge Connections
  • Tampa, FL

Job Description

Job description - This is a remote position 

Remote Dispatch Call Center Agent

Have you always wanted to work in an environment where you are an integral part of the FAMILY and make a true difference in people’s lives? Do you love working with people and helping make their experience the best possible? Are you excited to get up and start your day every morning and enjoy spending time with happy people like you? If you answered yes to all three questions, this position may be for you.
We represent many clients looking for  Remote Call Center Agent . If you’re looking for a position with a successful business and want the opportunity for personal growth and upward mobility, then come join our team at Leading Edge Connections!
The old way of doing contact center work is dead, and it's time to make a move to the leading edge of what's next.
How?
LEC provides a new way to leverage technology, a new way to experience employment, a new type of client relationship, and a culture that truly is * FOR The People *.  Leading Edge Connections, LLC . is a full-service virtual Customer Experience & Sales transformation company built for the NOW.

Minimum Requirements:
  • 1 year of call center experience (dispatch or customer service)
  • Must have your own computer (desktop or laptop with a 4-core processor) - but NO CHROMEBOOKS, Ipads/Tablets OR Macbooks 
  • ** Must have a wired USB headset with a microphone ** (Please use this in your interview)
  • Reliable and dependable
  • Experience with data entry and word processing is required
  • Must be able to work in a fast-paced position with attention to detail and accuracy
  • Must possess basic computer knowledge
  • Team oriented with a positive, “can do” attitude
  • Fluent in writing, reading & speaking English

Preferred Qualifications:

  • 2 Monitors/Screens- required for some projects
  • Two years or more experience in a call center environment (sales or customer service)
  • Experience in Salesforce, Hubspot or other CRM, DialPad is a definite plus

Responsibilities include but are not limited to:

  • Taking inbound calls and making outbound calls to customers daily
  • Dispatching the proper technicians or resources to the customer 
  • Remaining calm in the face of potentially distressed customers 
  • Being on time each day
  • Providing customer service with empathy and care
  • Ensure client needs are met

Job Type: Full-time
- overnight shifts 
- day shifts 

Pay: $15-$16 per hour W2 

Experience:

  • Call center: 1 year (Required)

Work Location: Remote

Job Tags

Hourly pay, Full time, Remote work, Day shift,

Similar Jobs

Sprint Transport LLC

OTR Tanker Truck Driver - CDL A Required Job at Sprint Transport LLC

 ...Join Sprint Transport as an OTR Tanker Driver! We are seeking experienced CDL A drivers with a passion for the open road. At Sprint Transport, we specialize in providing bulk liquid services through long-haul shipments along the Gulf Coast. As a family-oriented company... 

Crown Cork & Seal USA, Inc.

JOURNEYMAN ELECTRICIAN | DAYS | MON - FRI | $47.17 PER HOUR Job at Crown Cork & Seal USA, Inc.

ABOUT CROWN: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture, and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect...

First Leap

Online English Teacher Job at First Leap

 ...webinars, training etc. provided by the company Observe and understand students' behavior and psyche Collaborate with other teachers, parents,and stakeholders Requirements Completed bachelor's degree Language: Native Speaker in English Obtained a teaching... 

Hudson's Detroit

Events Sales Director Job at Hudson's Detroit

 ...individual who exemplifies USHGs core Family Values to join our Event Sales Team. The ideal candidate thrives in a fast-paced, non-...  ...culture rooted in care, creativity, and growth. As an Event Sales Director, youll enjoy: Competitive pay with commission potential :... 

Arizona Staffing

Call Center Representative Job at Arizona Staffing

 ...Call Center Representative Insight Global is hiring Call Center Representatives for our client, who is a global crypto and Web3 platform...  ...ideal candidate will be available to work either 2nd or 3rd shift with weekend and holiday availability. The responsibilities for...